Online Course FAQ


Museum Association of New York is using 2015 to evaluate and redesign the Online Course format based on feeback received from our membership. Stay tuned for plan updates for the Online Courses in 2016.

Can I register for just one mini course, or do I need to enroll in the entire series?

No, you can register for as many mini courses as you wish.

How does the course work?

The courses are accessible to students for a four-week (or 6-week for CM101) period by logging on to the course website ( There is no requirement to be in the course at scheduled times (other than weekly, or bi-weekly chat sessions scheduled by the instructor). Instead, participants will enter the course as often as possible and should expect to spend about 2-4 hours of time each week on completing readings, working on assignments and participating in online discussions with the instructor and other students.

How often do I have to access the course site each week?

Students who interact with the course instructor and other participants as much as possible will get the most out of the course. You should plan to take advantage of this great learning and networking opportunity by accessing the course site more than once per week. Instructors will make course readings and assignments available at the beginning of each week and students are expected to complete the work at their convenience by the end of each week. Instructors will have weekly or bi-weekly scheduled chat sessions which will last 30-45 minutes. Transcripts of the chat sessions are available if a scheduling conflict occurs and you must miss a chat session.

How will I interact with the instructor and other students?

You will receive an e-mail welcome from the Museumwise course administrator the Friday before your course begins with access and login information. The class chat sessions will use a chat feature of the course website. Your instructor will provide discussion starter questions about material or assignments. All participants are expected to contribute and will be able to see each others responses. If you must miss a chat session transcripts are available to review.
Instructors will also provide weekly feedback on assignments and answer questions students might have about materials.

What is your policy for withdrawing from a course?

Once you enter the course website, you are no longer able to receive a refund. Under certain circumstances we will consider allowing you to re-enroll at a later date.

How long after the end of the course is content available? ​

We will leave the course content accessible to students for at least 2 weeks after the end of the course so that resources and assignments can continue to be accessed and reviewed.

Can I access the course website from any Internet connection?

The course works best when accessed from a high-speed internet connection, such as cable modem or DSL, or from a high-speed network in your workplace. Please note that past students have experienced problems when accessing the course through AOL. If you have any questions, please contact our office at (518) 273-3400 or

What are the technical requirements to participate?

    Windows 95, 98, NT/2000, XP, Vista, or 7
    Mac OS 9.0+ or OS X 10+
    MS Internet Explorer 5.5+
    Broadband internet connection
    Processor – Pentium 3-class or higher (Windows & Mac)  or PowerPC G3 or higher (Older Macs)
    RAM – 128 MB
    Display settings – 800×600 resolution (1024×768 recommended) at thousands of colors
    Adobe® Reader® 5.0 or higher
    Mac OS 9.0, OS X, and Above